Your personal data will be used to maintain our relationship and provide our services. This data is necessary to interact with you, which allows us to use your information in compliance with legal requirements. Furthermore, entities that need access to your information in order to provide our services may also be made aware of your data. We will retain your data for the duration of our relationship and as long as required by applicable laws. At any time, you may contact us to learn what information we hold about you, correct it if it is inaccurate, and delete it once our relationship has ended. You also have the right to request the transfer of your information to another entity (portability). To exercise any of these rights, you must submit a written request to our address, along with a copy of your ID: HOMEINCALPE INVEST S.L., Calle José Ma Ruiz Pérez-Águila n. 2 bajo, 03710 - Calpe (Alicante) (Alicante).If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).
Therms and conditions (ENG)
1. HOME IN CALPE INVEST S.L. , hereinafter the company, offers a bicycle and accessory rental service that will be managed through the various channels made available to the general public.
2. The person or entity interested in making use of said rental service, hereinafter the user, is responsible for the care and return of the bike and all accessories (tools, helmet, pedals, GPS...) In case of returning the bicycle with any damage or not returning any of the accessories, the provisions of point 8 of this contract will apply to the user.
3. The bikes and, when it applies, the rented accessories, which are perfectly approved and comply with all the security measures and the required commercial guarantees, must be returned in the same conditions in which they were received when rented. If not, The user will be responsible for any defect caused.
4. The user is obliged to watch over and protect the bikes and the accesories when they are not in sight. The company will offer a security lock for each bicycle at no additional charge to the user.
5. In case of robbery, theft, destruction or damage to the bike and its accessories, the user will have the obligation to report the facts to the security forces and deliver a copy of the report to the company within a maximum period of 24 hours from when you become aware of the offense or crime.
6. In case of theft or non-return of the bike, the company reserves the right to charge the customer the amount of the bike, as well as the stolen material.
7. If the theft, loss or deterioration of the material occurs, the user will have the obligation to pay the company the total amount of the stolen or damaged equipment.
8. The company offers a RECOMMENDED OPTIONAL INSURANCE which covers any damage that may be caused to the bikes during the rental period. This insurance has a franchise of up to 500 euros. If the repair of the damage exceeds this amount, the user would have to pay the rest until the total amount is covered. This insurance DOES NOT COVER THE DISAPPEARANCE OR THEFT OF THE BIKE. In case of NOT choosing the RECOMMENDED OPTIONAL INSURANCE option, the user would have to be responsible for the damages that could be caused to the biKE during the rental period and pay any of the accessories you rented and did not return. As an exception, GARMIN EXPLORE devices for rent are not considered accessories and ARE NOT COVERED by the RECOMMENDED OPTIONAL INSURANCE. In case of its loss, disappearance or theft, the total amount of the same will have to be paid.If there is damage to the device, these will be treated as stated at the beginning of this point.
9. If the bike is not delivered on time, the user will have to pay the extra time. The price per single day will apply.
10. Payment of the rental fee is always made in full, discounting 25% of the reservation made.Payment is made before delivering the bike to the user.
11. The user of the bike undertakes to respect the laws and traffic regulations in force and is responsible for any damage caused as a result of non-compliance with said laws and that may cause any accident during the use of the bike. In addition, the company is not responsible for any fines or penalties resulting from any violation of said laws.
12. The user knows the risks involved in riding a bicycle and is solely responsible for the damage caused to himself, to third parties or to any property, movable or immovable, due to the use or normal or abnormal use of bicycles. All this above would be covered(*) if the user had contracted the recommended optional insurance when making their reservation.
(*) Subject to the terms and conditions of the insurance policy.
13. The company is not responsible for claims for bodily or material damage caused to itself or to third parties by the user or to objects of their property.
14.In case of bike breakdown, roadside assistance is covered. Call the phone ------------------------ so that they move to the point where you are. This service covers up to a distance of 100 km (62 miles) from your accommodation.
15. The use of bicycles on the beach is not allowed. The damage caused by the sand will be valued and will subsequently have to be paid if any of the conditions stipulated in point 8 are fulfilled.
16.For the resolution of any conflict or misunderstanding that may arise between both parties in the application of this contract, the courts of the city of Calpe and/or Alicante will mediate the dispute.
17. If the user wishes to make a complaint or claim, the user may fill out the contact form made available on our website.
18.This contract adjusts and respects all the rights of consumers and users in accordance with current Spanish legislation.